Frequently Asked Questions

If you read our About Us page, you’ll see that we absolutely can design and manufacture fully bespoke water features. In fact, much of our background is in large commercial water feature design and construction.

However, true one-off bespoke water features involve significant design time, prototyping, engineering and cost. What many people are actually looking for when they say “bespoke” is something that feels unique, beautifully made, and perfectly suited to their space.

That is exactly why we focus on a curated collection of original designs, built in high-quality materials, with the flexibility to manufacture most of them to your required size. You get something that looks and feels bespoke — without the excessive cost of a full custom design process.

Most of our water features are standard designs made to your bespoke dimensions. This allows them to integrate perfectly into your garden layout, terrace width, planting scheme or focal point.

The only exceptions are the Specular and Volute which come in one size, although its possible to have larger through our bespoke design service.

By offering adaptable sizing within proven designs, we achieve the right balance between individuality, reliability and value.

Rather than offering a large catalogue of average designs, we create a small number of distinctive, refined water features, each crafted with attention to detail and material quality.

For example:

• The AquaVeil® water wall (link to: www.AquaVeil.co.uk)
• The Specular bronze bowl
• The Rill Amaya
• The Irus water wall

Each design has a strong identity, and where possible can be manufactured to suit your exact dimensions. The result is a water feature that feels considered and intentional — not off-the-shelf.

In many cases, yes.

Because our water features are manufactured from high-grade materials and engineered properly, they are not disposable garden accessories. If they haven’t been heavily built into surrounding hard landscaping, they can often be relocated.

It ultimately depends on how integrated the installation is within your garden design — something we are happy to advise on at the outset if future relocation is important to you.

Yes.

Fabrication, welding, painting, pipework and assembly are all done here in the UK. Some specialist components, such as pumps manufactured in Germany, are sourced internationally where quality demands it.

The Specular and Volute have their price at the bottom of the product page, lead time is 4-10 weeks.

Because our other designs are made to size and built by us, pricing and lead times vary.

Please contact us directly for accurate, up-to-date information.

Once you are ready to proceed, we issue an Instruction to Proceed (ITP) document and deposit invoice.

Upon receipt, manufacturing begins. We then contact you to arrange delivery or installation when your water feature is ready.

No.

All our water features are self-contained systems. The water continuously recirculates within the reservoir, so you don’t need a permanent water supply. You simply top up occasionally to allow for natural evaporation and periodically drain and refill to keep the water fresh. Drainage connections are not required — emptying can be done with buckets or a simple sump pump.

This closed-loop approach is not only practical but also significantly more responsible than features that rely on a continuous water feed.

Splash is one of the most common design failures in poorly conceived water features.

We are regularly contacted by people whose water feature splashes excessively or has caused surrounding damage.

Our designs are engineered to minimise splash in normal weather conditions. Material choice, surface texture, fall height and flow rate all play a critical role — and getting these details right avoids wasted water, maintenance issues and unnecessary frustration.

Good splash control is not accidental — it is designed in from the outset.

Water clarity is not an afterthought — it is fundamental to the design.

With over 25 years’ experience working with water in both domestic and commercial environments, we understand how circulation, reservoir design, light exposure and access for cleaning affect long-term water quality.

Each water feature is developed with maintenance in mind. A system that is easy to maintain is far more sustainable and enjoyable long term. If algae does appear, we offer wildlife-safe additives suitable for our systems.

A well-designed water feature should not become a constant battle.

Maintenance varies slightly by design, and each water feature is supplied with its own operation and maintenance manual.

For example, the Specular bowl cleverly drains its water when turned off, allowing you to simply wipe the inside before restarting it.

Generally, maintenance consists of:

• Occasional water top-up
• Periodic drain and refill
• Light cleaning

Because our features are engineered carefully at manufacture stage, there are no hidden complexities left for you to resolve later.

Yes — and sustainability is built into the design rather than added as a marketing feature.

Firstly, all of our water features operate as self-contained recirculating systems. The water is reused continuously, with only minor topping up required for evaporation. There is no constant mains water waste.

Secondly, we use carefully selected energy-efficient pumps. A properly engineered hydraulic system uses only the power it genuinely requires. Oversized pumps compensating for poor design are inefficient — and something we intentionally avoid.

Longevity is equally important. Our water features are fabricated in the UK using high-grade materials and careful construction methods. They are designed to last for many years, not to be replaced after a short lifespan. In our view, true sustainability comes from durability and quality — not disposability.

Manufacturing in the UK also reduces the environmental impact associated with mass-imported products. Fabrication, welding, painting and assembly are carried out here. Where we source components internationally, such as German-manufactured pumps, it is because efficiency and reliability justify it.

Finally, maintainability is central. A water feature that becomes unusable due to poor design, algae issues or mechanical failure is inherently unsustainable. Ours are engineered for long-term, realistic use.

A well-designed, well-made water feature that runs efficiently and lasts for decades is, we believe, the most responsible approach.